Delivery is made by Australia Post. To ensure you receive your order safely, please provide a daytime address where someone can take receipt of the goods. If providing a home address and no-one is home when delivery is made, if possible please indicate a safe place where the order can be left.
We will deliver to the address you have provided. We cannot accept any liability for late or failed delivery if the quoted address is incorrect or incomplete. Please check the delivery address if you are uncertain. If you request a delivery to a business, we shall consider the delivery to be successful, if it is delivered to a reception area and signed for by a representative at that address.
Please allow up to 7 days for delivery of your order for all States excluding WA, although every effort will be made to deliver earlier. Delivery to WA may take up to 14 days. Damaged goods should be returned to The Scotch Malt Whisky Society Australia Ltd (the ‘Society’) immediately. For a replacement to be sent, the Society must be informed of any damage within 7 days of receipt of the order.
If you would like your delivery on a certain date (e.g. birthday or special occasion), please let us know when you place your order and we will do our best to achieve it.
We do our best to secure delivery within 7 days of the date of your order, but shall not be liable for loss occasioned by delay in delivery arising out of any cause beyond our control.
Event bookings: our refund policy varies depending on the event – please refer to the event invitation for the relevant refund policy. Please note that in the case of a no-show for an event, no refund/credit can be given.
These Product Terms shall be governed by and construed in accordance with the laws of Australia and any disputes will be decided only by Australia Courts.
If any of these Product Terms is held by any court of competent authority to be unlawful, invalid or unenforceable, in whole or in part, this will not affect the validity of the remaining Product Terms which will continue to be valid and enforceable to the fullest extent permitted by law.
The Scotch Malt Whisky Society Pty Ltd collects the details provided when you join the Society or place your online order, together with information we learn about you from your use of the Society, its website and its services.
We may collect additional information in connection with your participation in any promotions or competitions offered by us and information you provide when giving us feedback. We also monitor customer traffic patterns and site use which enables us to improve the service we provide.
So that we can monitor the popularity of our websites, understand what pages visitors are looking at and how often visitors come to our site, and identify the source of new business, we collect data in web access logs and via cookies. This data is entirely anonymous, and does not identify individual users. This means that there is no reasonable way for us to identify the individual person this data was collected from.
USE OF YOUR INFORMATION AND YOUR PREFERENCES
We will use your information to provide and personalise our service. We will also use your contact details to communicate with you. We may use your information to send you offers and news about the Society, its products and services. We may contact you by post, email or telephone for these purposes.
Please note that there may be instances where it may be necessary for us to communicate with you, in any event, for administrative or operational reasons relating to our service.
DISCLOSURE OF YOUR INFORMATION
Please note the Society will never pass your personal data to anyone else, except for the principal UK based organisation, the Scotch Malt Whisky Society Ltd, any successors in title to our business and any suppliers that process data on our behalf. We may also use and disclose information in aggregate (so that no individual customers are identified) for marketing and strategic development purposes.
We do not sell or rent out our membership list.
You have a right to access the personal data that is held about you. To obtain a copy of the personal information the Society holds about you, please write to us at the following address:
The Scotch Malt Whisky Society Pty Ltd., PO Box 1113, Newport NSW 2106 or email us at [email protected]
Whilst you do not need to allow your browser to accept cookies in order to browse much of our web site or to access many of our services, you must have cookies enabled if you wish to shop online or access any areas reserved for registered users. Most browsers allow you to turn off the cookie function. If you want to know how to do this please look at the help menu on your browser. As described above this will restrict the online services you can use.
1. Authentication: a digital certificate is tied to the smws.com.au site and a Certification Authority performs a number of checks to ensure the identity of the organisation requesting the certificate prior to issuing it. In this way, the certificate may only be installed on the domain to which it was issued against which is has been authenticated, providing users with the assurance they need; and
2. Encryption: encryption is the process of transforming information to make it unintelligible to all but the intended recipient. This forms the basis of data integrity and privacy necessary for e-Commerce. smws.com.au uses a 128 bit encryption. Encoding software ensures that even if your credit card details were intercepted it would be impossible to decipher these.
You can always check the security status by the padlock image that appears in the bottom right of your browser screen when you are making a payment. This padlock should be closed to indicate a secure site. Be aware that not all pages are secured, only those that transfer confidential information.
If you have queries regarding security, please feel free to contact us directly at: [email protected]
(a) adapt, reproduce, store, distribute, transmit, print, display, perform, publish or create derivative works from any part of this web site; or
(b) commercialise any information, products or services obtained from any part of this web site,without the written permission of The Scotch Malt Whisky Society Pty Limited.
The Scotch Malt Whisky Society supports the responsible service of alcohol.
The Scotch Malt Whisky Society orders are fulfilled by The Wine Empire Pty Ltd, Liquor Licence LIQP770010175, whose license it operates under.
Purchasers are required to provide their date of birth and to provide the date of birth of recipients of any gift purchases or gift memberships.
Deliveries of liquor cannot be accepted by minors.
The Society reserves the right to refuse or terminate membership.
The Scotch Malt Whisky Society Pty Limited is not liable to you or anyone else for any loss of income, profit, business contracts or goodwill or any indirect or financial loss suffered whether arising in contract, negligence or otherwise arising in connection with use of this website.
To the extent permitted by law, The Scotch Malt Whisky Society Pty Limited’s liability for breach of any implied warranty or condition which cannot be excluded is limited to the supply of the services again or the payment of the cost of having services supplied again.
If you use any of the Society’s trade marks to refer to our activities, products or services, you must include a statement attributing those trade marks to The Scotch Malt Whisky Society. You must not use any of those trade marks:
(a) in or as the whole or part of your own trade marks;
(b) in connection with activities, products or services which are not ours;
(c) in a manner which may be confusing, misleading or deceptive; or
(d) in a manner that disparages us or our information, products or services.
Links to those web sites should not be construed as any endorsement, approval, recommendation or preference by us of the owners or operators of those web sites, or for any information, products or services referred to on those other web sites.
Any party seeking to link to this site either directly or from within a frameset must first seek consent from The Scotch Malt Whisky Society Pty Limited.