Frequently Asked Questions2018-11-01T12:22:07+00:00

Frequently asked questions

The Scotch Malt Whisky Society bottles only the most unique and full-flavoured single cask, cask strength whiskies and other spirits, exclusively for our members. We don’t list the distillery name on the bottles instead opting for a coding and cask name approach, meaning you get to focus more on the flavour of what’s inside, rather than the brand of that distillery. It also means we’re able to source the very best single casks for bottling from distilleries from around the world. Every cask is unique, thus every bottling is unique and goes through the rigorous Tasting Panel to be approved for bottling. Only the best pass, and that’s how we’re able to offer that to members.

No! It’s your membership, your way. There’s no minimum commitment on bottles or events purchased in the year.

Click on Log In in the top banner menu. This will take you to the Log In page. Key in your User Name (this is the email address you have provided us with) and Password.
On the log in page, click on “Lost your password?” Then enter your User Name (this is the email address you provided us with) and click Reset Password. You will then receive an email at your nominated email address enabling you to reset your password.

If your membership was a gift, someone else may have given you a password, so just give us call if you would like it reset – 02 9974 3046.

There’s no such thing as free shipping, so to help cover this we offer a $15 flat-rate shipping fee on all orders delivered in Australia. That’s $15 regardless of where you live, and regardless of how many bottles / tasting tickets / glasses / tasting packs are in your order!

Nope! Every bottle is a unique single cask whisky that is made available only to our members. Being single cask, availability of each cask is almost always extremely limited and one of the perks of membership is access to these incredibly tasty casks. Another great reason to join!

It’s a global membership that gains you access to the world’s most unique single cask whiskies and other spirits, while connecting you to a community locally of like-minded flavour-lovers who experience our events, our bottlings, the discounts and range at our Partner Bars, associated business discounts, Unfiltered Magazine, monthly Outturn, and more. Read more and sign up from here.

Quite simply, our whisky and spirit events are the window into the soul of the community that is the Scotch Malt Whisky Society. We host events every month around Australia in a multitude of experiences, from lightweight introductions to whisky, to full whisky-paired dinner degustation menus, to tours of Scotland. The Society in Australia has been pioneering whisky experiences and uncovering the flavour of great single cask unique bottlings for more than 16 years now. Check out what’s coming up here and see what it’s all about.

Yes, for example your work or a friend’s address, as long as it’s an address within Australia. When you place your order, you will have the chance to provide a Shipping name and address different to your billing address.

Goods are dispatched with Australia Post and orders take up to 5 business days following the date of ordering. It depends on delivery State. Orders to Western Australia and Tasmania may take a couple of days longer.

Yes, your order will need to be signed for, so if no-one is at the delivery address to sign for it, an attempted delivery calling card will be left by Australia Post at your delivery address. The parcel will be taken to your local Post Office, where it can be collected.
Yes, this is possible by special arrangement. Please contact our office if you require urgent delivery and we shall organise it for you. There will be an additional shipping and handling fee, and the price will depend on delivery address.

While we don’t have a physical retail shop, we do have great affiliations with several Partner Bars across the country who are passionate about all things whisky, and stock Society bottlings in their bar. Members receive special privileges at each Partner Bar, you just need to remember to take your membership card with you as proof of membership. Check out our Partner Bar page of the website for more information.

Unfortunately the Society does not have a license to deliver bottles overseas. Of course we are happy to deliver to an Australian address, where someone can arrange to forward the parcel on.
That’s because we don’t issue them! Just arrive at the venue with your booking receipt and we will have your name on an attendance list at the door.
Just make sure you received your confirmation email after purchasing your tickets via our online booking form.
Absolutely! Your Society membership is an international passport to branches all around the world, with global benefits. You will not be able to Log In to the Australian website as an overseas Member, but please call or email our office to organise any purchases/event bookings and we shall be more than happy to help. If you think you are here to stay, or for a prolonged time, we can organise for your membership to be transferred to the Australian branch and provide you with an Australian membership card and website Log In.

Register as a Taster!